By opting in to the Brooklyn Tab SMS program, you agree to receive recurring text messages from us at the number you provided. The following terms of service govern your use of our SMS messaging service and are subject to our privacy policy.

1. Data Collection

Brooklyn Tab collect the following personal data when you use our SMS services:

  •  Phone Number: Voluntarily provided when you opt in.
  •  Message Content: All inbound and outbound SMS communications, including responses, requests, or feedback.
  •  Usage Data: Timestamps, delivery status, frequency, and interaction history.  Opt–In Source: Method of consent (e.g., web form, keyword text).

s.

2. Use of Personal Data

Your data is used to:

  • Deliver requested SMS services (e.g., alerts, updates, promotions).  Respond to inquiries and provide customer support.
  • Analyze service performance and improve user experience.
  • Comply with legal obligations (e.g., court orders, regulatory requirements).  Prevent fraud or misuse of our services.
  • Legal Basis: Processing is based on your explicit consent or legitimate business interests (e.g., service improvement).

3. Data Sharing

We do not sell your data. Limited sharing occurs only as necessary:

  • Service Providers: Trusted third parties (e.g., Twilio) facilitate SMS delivery under strict data protection agreements.
  • Legal Compliance: Disclosed to authorities if required by law or to protect rights, safety, or property.
  • Business Transfers: In mergers, acquisitions, or asset sales, with notice to users.
  • International Transfers: If data is transferred outside your jurisdiction, we ensure safeguards like Standard Contractual Clauses (SCCs).

4. Data Storage Retention

  • Storage: Data is securely stored on encrypted servers with access restricted to authorized personnel.
  • Retention: We retain your phone number and SMS history for [2 years] or as long as necessary to fulfill service obligations, unless legally required to retain it longer.

5. Data Security

We implement safeguards to protect your data, including:

  • Encryption of data in transit (TLS/SSL) and at rest.  Regular security audits and access controls.
  • Employee training on data privacy best practices.
  • Note: SMS is not a fully secure channel—avoid sharing sensitive information (e.g., passwords, financial details) via text.

6. User Rights

You have the right to:

  • Access: Request a copy of your data held by us.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Ask us to erase your data, subject to legal exceptions.
  • Opt–Out: Unsubscribe anytime by replying STOP to any message.  Portability: Receive your data in a machine-readable format.
  • To exercise these rights, contact us at [email/phone]. We will respond within 30 days.

7. Consent Management

  •  Opt–In: Consent is obtained via clear, affirmative action (e.g., texting a keyword or checking a box).
  •  Opt–Out: Reply STOP to unsubscribe. Message and data rates may apply. HELP for support.
  • Age Restriction: Users under 18 (or 13 for non-marketing services) require parental consent.

8. Policy Updates

  • We may update this policy periodically. Changes will be posted on our website, and material updates will be notified via SMS or email. Continued use of our services constitutes acceptance.

9. Contact Us

For questions, requests, or complaints:

  • Email: [email protected]
  • Phone: 718-290-2000
  • Mail: (IT Department) 17 Smith Street, Brooklyn, NY 11201

10. SMS Terms of Service

If you would like information about our SMS terms of service, you will find them here: https://www.brooklyntabernacle.org/smstermsofservice .